Privacy Policy

Our Privacy Commitment

At quavioneralt, we take your privacy seriously and are committed to protecting your personal information in accordance with Australian privacy laws.

This policy explains how we collect, use, store, and protect your information when you use our financial planning services.

Information We Collect

We collect information that you provide directly to us and information that is automatically collected when you use our services:

• • Contact information (name, email address, phone number, postal address)
• • Financial information (income, expenses, financial goals, current financial situation)
• • Identification information (date of birth, employment details)
• • Website usage data (pages visited, time spent, browser information)

How We Use Your Information

We use your personal information for the following purposes:

• • To provide personalized financial planning consultations and services
• • To communicate with you about your account and our services
• • To improve our services and develop new features
• • To comply with legal obligations and regulatory requirements
• • To send you relevant financial planning resources and updates (with your consent)

Legal Basis for Processing

We process your personal information based on several legal grounds:

We process your data on the basis of consent and legitimate business interests.: Consent / Legitimate Interest

• • Consent: When you explicitly agree to our data processing activities
• • Contract performance: To provide the financial planning services you've requested
• • Legitimate interests: To improve our services and communicate relevant information

How We Share Your Information

We do not sell your personal information. We may share your information in these limited circumstances:

• • With service providers who help us deliver our services (under strict confidentiality agreements)
• • When required by law or to respond to legal process
• • To protect our rights, property, or safety, or that of our clients or others
• • With your explicit consent for specific purposes

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Financial planning records are typically retained for seven years after the end of our professional relationship, as required by Australian financial services regulations.

Your Privacy Rights

Under Australian privacy law, you have several rights regarding your personal information:

• • Access: Request a copy of the personal information we hold about you
• • Correction: Request correction of inaccurate or incomplete information
• • Erasure: Request deletion of your personal information (subject to legal requirements)
• • Restriction: Request that we limit how we use your information
• • Portability: Request a copy of your information in a portable format
• • Object: Object to certain types of data processing
• • Withdraw consent: Withdraw previously given consent at any time

Cookies and Website Data

Our website uses cookies and similar technologies to enhance your experience.

For detailed information about our cookie practices, please see our Cookie Policy. Cookie Policy

Children's Privacy

Our services are intended for adults aged 18 and over. We do not knowingly collect personal information from children under 18.

18+ only

Changes to This Policy

We may update this privacy policy from time to time. Material changes will be notified through our website or by email. Your continued use of our services after changes indicates acceptance of the updated policy.

Contact Information

For questions about this privacy policy or to exercise your privacy rights, contact us at contact@quavioneralt.com or +61 3 322-327-927.